About

My name’s Brian Heys.

Me

I’m an experienced delivery-focused test manager / lead with a wealth of multi-disciplinary IT experience, the last fourteen of which have been mainly in testing. I’ve worked for a series of blue chip clients using some of the latest testing techniques and tools, and am a good communicator (written and verbal) at all levels, including technical, project, programme, and business.

Expertise
· Leading small testing teams, including onshore and offshore resources
· Liaising with stakeholders, project/programme managers, and development teams
· Full testing lifecycle from component integration testing to UAT
· Test planning and test process design, initiation, and improvement
· Estimating timescales and scheduling resources
· Progress meetings and reporting to all levels of management
· Incident and defect management
· Conducting, coordinating and leading peer reviews/Fagan inspections
· Business requirements/functional/technical analysis and static testing
· Identification of test conditions, design/development of test cases and test procedures
· SSADM/Waterfall, V-model, PRINCE2, IEEE829
· HP Quality Centre, Test Director, QADirector
· HP Service Desk, T-Plan, MKS
· SharePoint, SourceSafe, ClearCase
· Microsoft Office, OpenOffice
· Windows, UNIX, Mac OS X

Specialties
· Financial services
· Utilities
· HR/payroll/workforce management
· Customer service centre/call centre
· Content management
· Customer relationship management (CRM)
· Data warehousing

Please contact me to find out more about hiring me for interim test management or consultancy.